Track Order

Receiving Your Tracking Information

Once your order has been processed and shipped, you will receive a shipping confirmation email. This email will include your tracking number, indicating that your order is on its way.

Steps to Track Your Order

  1. Check Your Email: Look for the shipping confirmation email from in your inbox.

  2. Find the Tracking Number: Locate the tracking number within the email.

  3. Track Online: Use the tracking number on the carrier’s website to monitor the delivery status of your order.

No Tracking Number or Not Working?

  • If you have not received your tracking number or if it’s not functioning correctly, please contact Pélléa customer service at support@pellea.co for assistance.