Shipping & Returns

Shipping costs

We strive to maintain consistent pricing for our customers, fluctuations in the shipping industry may necessitate occasional adjustments to our rates. We understand the importance of transparency and will make every effort to communicate any significant changes to our customers promptly. We encourage our valued customers to regularly check our website or contact our customer service team for the most up-to-date information on shipping prices.

Our team is always available to assist with any queries and provide guidance on the shipping options that best suit your needs. At Pélléa, we are dedicated to providing reliable shipping services at competitive prices. We appreciate your understanding and continued support as we work to deliver an exceptional experience for all our customers.

Returns

Since the products are made on order, we can only accept returns for damaged or faulty items.

In such cases, please reach out to us at support@pellea.co and we will get back to you within 7 working days.

Return of damaged goods

RETURN OF DAMAGED PRODUCTS
If you received damaged products, please contact us by e-mail: support@pellea.co